SmartDrop

Automated Baggage Activation.

SmartDrop is a dedicated or common-use bag drop solution that allows passengers to self-tag their bags at airport kiosks and drop them at a agent bag drop location using a touchless process. Typically, the transaction time for accepting the bag into the Baggage Handling System (BHS) is less than 10 seconds, enabling a much greater number of passengers to be processed without increasing the current real estate or staffing requirements.

With three options to choose from, SmartDrop can meet any physical lobby layout requirements without compromising passenger process flow. Each option can be implemented individually or in any combination, at any number of locations, while centralizing data for increased visibility into operations.

For Airports & Airlines

Create a seamless process flow in the lobby, or wherever wireless networks are available and enjoy passenger bag-drop speeds up to 40% faster.

Request a SmartDrop Demo

SmartDrop was designed to work, anywhere.

Agent Bag Drop

Allows agents to rapidly validate and accept passengers and their baggage at a fixed bag drop location.

Mobile Bag Drop

Allows agents to rapidly validate and accept passengers and their baggage using mobile devices.

Auto Bag Drop

A Self-Service Bag Drop (SSBD) solution for passengers to drop off their bags assistance-free.

Learn more about our Baggage Processing & Tracking solutions

Brock has grown into an industry leader in the baggage and cargo reconciliation space, and our software is now used by some of the largest airports and airlines in the world.