As part of SmartSuite’s broad appeal as an information-sharing platform, we are thrilled to announce the addition of Apple AirTag location sharing in SmartBag ReportMyBag and TrackMyBag! This new feature is set to revolutionize the way airlines and passengers handle lost baggage, bringing a new level of transparency and efficiency to the process.
Having been in conferences with Apple for several years, Brock Solutions continues to drive innovation in the baggage industry. With Apple’s latest v18.2 update, users can now share the location of their AirTags with airlines using SmartSuite. This integration means that SmartSuite’s passenger-facing baggage tracking modules will leverage real-time data from AirTags to help airlines recover mishandled baggage much more efficiently. Passengers can easily and securely share the real-time location of their bags, providing peace of mind and reducing the stress associated with lost luggage.
“Integrating AirTag location sharing into our baggage systems is an excellent example of how technology can streamline operations and deliver better outcomes for travelers.”
— Carlos Faxas, Managing Director, Operations Modernization and Tech Enablement, Air Canada
The benefits of this new feature extend beyond just passengers. Airlines will see significant improvements in their baggage handling processes. By accessing real-time location data, airlines can circumvent legacy tracer claims associated with mishandled baggage, leading to faster recovery times and improved customer satisfaction. This integration is a game-changer for the industry, setting a new standard for baggage transparency and efficiency. It is also a testament to SmartSuite’s dedication to leveraging cutting-edge technology to solve real-world problems.
We invite you to reach out to learn more about this exciting new feature and see how ReportMyBag and TrackMyBag can improve baggage transparency for your passengers. Stay tuned for more updates as we continue to innovate and enhance our platform to meet the evolving needs of the airline industry.
Brock Solutions is a global industrial automation, engineering software, and professional services company with industry expertise in Manufacturing, Transportation, and Utilities. Our solutions empower customers to access data, transform operations, and drive performance and efficiency, while reducing costs and risk.