Passenger Processing
In addition to tracking checked baggage, airports and airlines benefit tremendously from tracking passengers throughout their journey. Throughout the Check-In, Customs, Security, and Boarding processes, a wide variety of technological solutions can aid in validating boarding passes, tracking passengers, managing automatic seat assignments and upgrades, etc. Providing new technologies for passenger processing can improve on-time performance, reduce costs, and increase overall customer satisfaction. Brock Solutions has provided passenger tracking solutions for some of the largest airports in North America, as well as government agencies like the Canadian Air Transport Security Authority (CATSA).