Are you looking for a solution that can help your baggage handling systems keep up with growing demands? Continue reading to see how Brock Solutions helped Winnipeg Richardson International Airport enhance the performance its baggage handling system.

The Challenge:

A Lagging Bagging Handling System (BHS)

Winnipeg Airport was looking to enhance the efficiency of its BHS, which was operating on an outdated High Level and Lower Level Controls system. This necessitated the need for new servers, new PLCs, and an IT infrastructure upgrade.

Brock’s Approach:

Bring the Airport’s BHS Environment up to the Latest Standards

After performing a system audit, Brock Solutions developed new PLC code and recontroled the problem areas, followed by an upgrade from ControlNet to Ethernet. In parallel, the High Level Controls system was updated to support the new configuration, bringing the BHS up to the latest software standards.

The Solution:

A Robust Baggage Handling System

Upgrading to the latest version of SmartSort and Ignition HMI provided airport stakeholders with better visibility into the system. Innovative new features, including HMI Replay and BHS Map Replay, empower stakeholders to perform root cause analyses to find the answers to, “What happened and why?”

The Outcome:

Significantly Improved System Performance & Supportability

These benefits translate to better on-time performance for airlines and an overall better passenger experience, supporting Winnipeg Richardson International Airport in providing the best possible value to its passengers and airline partners!

“We’re committed to enhancing how everyone experiences our facilities by delivering operational excellence. Thanks to our longstanding partnership with Brock Solutions, we continue to find innovative ways to upgrade one of our critical airport assets, the baggage handling system, to help us improve efficiency and serve our community even better.”
– Christina Redmond, Director of Terminal Operations at Winnipeg Richardson International Airport

Got Baggage? We Can Help.

If you’re ready to bring your baggage handling systems up to the latest standards, Brock Solutions is here to help you modernize your operations. To learn more or get started, contact us today or explore more at Airports & Airlines – Brock Solutions. If you haven’t already done so, follow us on LinkedIn to stay updated on our latest airport and airline developments. 

About Brock Solutions

Brock Solutions is a global industrial automation, engineering software, and professional services company with industry expertise in Manufacturing, Transportation, and Utilities. Our solutions empower customers to access data, transform operations, and drive performance and efficiency, while reducing costs and risk.