Touchless Passenger Monitoring & Processing
In today’s travel environment, one of the primary concerns for passengers is a safe, seamless journey, from check-in to arrival. Even before the COVID-19 pandemic, airports and airlines around the world were spearheading initiatives to implement new systems to provide this sense of security.
A convenient, touchless experience is critical to ensuring that passengers feel confident travelling through the airport.
Brock Solutions is working with a number of our airport and airline partners to develop the “Touchless Passenger Journey”.
Leveraging new and existing processes and technologies, we have identified the following areas for modifying passenger and baggage touchpoints, in order to provide a new, touch-free experience:
Exclusively Check-In on Web or Mobile
Touchless Bag Tag Printing & Self Tagging
Touchless Bag Tag Activation & Self-Service Bag Drop
Baggage Sortation & Sanitization
Managed Passenger Screening & Modified Security Processes
Touchless Boarding Process
By deploying Brock Solutions’ industry-leading airport management platform, SmartSuite, and leveraging emerging technologies like thermal imaging and biometric identification, airports and airlines will be able to offer a safer alternative to the traditional passenger journey.
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